Presario from Compaq seems to be a vision targeting the mobile professionals. The brand visualized the world that you are dwelling with today, decades ago. Fusion of power, appealing look, portability and durability made the object the choice of the new genes. It helps people to do more and stay connected with the fast pace moving world without putting extra burden on their wallet. The machine shipped with Intel or AMD, 4GB of memory, and 320 GB hard-drive space is just enough to bring multitasking with an ease. Long-lasting 6-cell battery, special one-touch function keys for Internet access, e-mail, DVD playing and more are to further heighten the usability factors. 15.6″ diagonal CCFL or LED HD Bright-View display translates every abstract or raw idea into concrete life. Most of the models don the Internet protection software powered by renowned vendors like McAfee and AVG.
Compaq being a part of HP has been showered with the Compaq Support service that is integrated with the HP Total Care package that warrants for the smooth performance of the Compaq laptops or desktops. The package includes software, hardware and attached peripherals, and provides on-site or in-house support from PC setup and installation, Internet setup and configuration, wireless network setup, security services to repair and maintenance of faulty hardware components either on same day or by the next-business day. The remote-based support is available for software section. Within the limited hardware warranty period the parts and labor costs have to be backed by the vendor itself. The brand also endorses data backup and transfer, accidental damage, and pc tune up services. Compaq Technical Support also crosses the geographical border, to reach its customers to let them have the uninterrupted computing experience wherever they are. For that they need to call the International Product Warranty Program telephone number that is applicable to the country in which the Notebook was purchased. While calling for support a user needs to provide the sales receipt number and model specifications. The warranty package can be availed for maximum up to 4 years from the date of purchase.
Passed the warranty period or don’t have the subscription? Don’t worry, as a few enterprising third-party customer service operatives have started taking interest in delivering Compaq technical help services from their base. Most of the services are remote-based and can touch consumers’ machine through the secure Internet connection. The remote-session is powered by the built-in Windows remote feature or through third-party or customized and proprietary software, and experts can perform desired troubleshooting steps as though they are really sitting in front on the system.
Before leaning towards support portals, the first priority of Compaq users should be to understand the terms and conditions, privacy policy, etc. that are incorporated with the support website. They also need to understand the terminologies that are used to describe offered services, plans or materials. For those, planning to buy a subscription based plan should understand the linked pros and cons. Beginners should prefer for per incident plan or the like.


By Ban